It is being reported nationwide that credit union members are receiving phone calls indicating their credit/debit card will or has been deactivated due to inactivity or for other reasons. The person making the call requests personal information or card data to verify ownership of the account before the card can be reactivated. Members are advised to hang up immediately as these calls are fraudulent.
Some members are also reporting receiving a text message stating that their credit or debit card has been deactivated. They are then asked to call a specific number within their area code to reactivate the card.
As a reminder, Westport Federal Credit Union staff will never ask you for personal information over the phone or through text messages. The phone numbers associated with these scams can be fabricated to appear as though the call or text is from a legitimate source or they may hide the actual number on the caller ID screen. If you have received a message or have given out personal/account information, contact Westport Federal Credit Union immediately at 508.679.0197.